The soft strategies that go a long way in achieving the 100+% target per month

1. Conduct “team building exercises”
Take your team out for a drink. As a Sales officer remarked – “One beer, target full year” Business conversations to be avoided in such outings.

Conduct Key customer “meeting-eating” sessions once in a year.

2. Follow-ups, Meetings
Spaced out over the month else your team would think you are stalking them! A meeting of the entire team once in a month is essential. This helps the team members evaluate their performance vis-à-vis their counterparts- a single forum to address doubts, give and take inputs from each other.

3. Act as the Shield
When in the right, defend your team from higher management. After all, you are responsible for the actions taken by your team members. The buck stops with you.

Steps 1,3 result in Loyalty from customers and your team. They would be inspired to do their best for you.

Step 2 keeps the team on their toes, a reminder of the distance to be covered.